Cancellation policy
30-Day Money-Back Guarantee
If you're not satisfied with your Nutrify products for any reason, you may return them within 30 days of receipt for a full refund.
Return Conditions
- Items must be returned in original condition with packaging
- Products must be unopened or minimally used
- Return shipping is the customer's responsibility (unless item was defective)
- Original shipping fees are non-refundable
How to Return an Item
- Contact our customer service team at hello@nutrifysupp.com to initiate your return
- You will receive a Return Authorization Number and instructions
- Package your items securely and include the return form
- Ship your return to the address provided
- Once received, we will process your refund within 3-5 business days
Refund Processing
Refunds will be issued to the original payment method. Please allow 5-10 business days for the refund to appear on your statement, depending on your bank or credit card company.
Exchanges
If you need to exchange an item for a different size or product, please follow the return process and place a new order for the desired item.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us immediately at hello@nutrifysupp.com. We will arrange for a replacement or refund at no additional cost to you, including return shipping if necessary.
